Scrooz

who are we ?

Scrooz is a new concept in fastener and handtool retailing. We're an Australian ecommerce company operating from fully modern warehousing and selling direct to customers throughout Australia.

what are we selling ?

Our product range is primarily fixings, fasteners, handtools and power tool accessories such as drill bits, screwdriver bits etc. Our product range is continually growing and expanding as new products enter the market and we add to the range , so drop us a line This e-mail address is being protected from spambots. You need JavaScript enabled to view it if there's anything you'd like to see us add. We'd love to hear from you.

how do we sell ?

We are a 100% online operation with no physical stores and no sales people nor do we have 24hr helplines or manned call centres, so no-one will be ringing to pester you with sales calls and the latest and greatest offers.

So why do we only sell this way? ... well we want to sell to you as cheap as possible so we need to keep our overheads to a minimum, which means keeping our involvement in the sales process to a minimum, hence no excess staff. When you shop on our site you are doing all our sales work for us, processing is all automated so all we have to do is pick, pack and despatch your order, our business relies on being a trim, slick operation.

who do we sell to ?

We have no target market at all, anyone is welcome to buy from scrooz and everyone gets the same full access to our exceptional prices 24 hours a day seven days a week, wherever you are in Australia, that's no loading for remote areas. So you can shop at your leisure without ringing around for best prices or feeling uncomfortable negotiating rates in person at trade outlets or leaving your local hardware superstore with feeling you've just massively overpaid for a few small items. Our customers are a diverse mix, ranging from blue chip corporations to tradesmen and renovators.

what about our pricing ?

We are a wholesale operation. Our type of business normally supplies its goods to retailers, distributors and trade outlets only. They would then apply the required sales profit plus a margin for overheads to each product to arrive at an end user sales price. The whole basis of the Scrooz operation is to source at a wholesale level, which means we are either having a product or range made specifically for us or we are buying an existing product directly from a manufacturer - which we are then selling direct to end users. This sales method allows us full control over our product sales (rather than dealing through 3rd parties) and also allows us to offer very aggressive pricing. Our policy is to provide the cheapest prices we can in an honest fashion and we are entirely confident we can save you at least a third to a half the cost of a similar order from a typical large mainstream hardware outlet. A wholesale operation relies on throughput, we have huge amounts of stock coming in and we need it going out. So, hopefully you will buy more products from us per order and return to our site regularly, as well as spreading the word of course....

how can you contact us ?

We're a web based business so our primary communication method is of course email.  During office hours we check emails at a maximum of 30 minute intervals, so any queries will be answered quickly.

In keeping with business strategy, (see 'how do we sell') we don't offer a direct telephone sales service, however, you can still phone us if you like if you need any advice or have any queries.